Whether you need to dictate or type, you can work remotely with Olympus. This article covers the typical use cases for remote working… Still unsure? Please contact us, we are here to help. Free Trial With Olympus, you can use the Free Trial of the ODMS R7 software to make sure you’re up and running with […]
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Quick Start Guide for DR-1200/2100/2200/2300
This article goes through the basics of using your DirectRec II/RecMic I Series. Getting Familiar with the Device 1 Built-in microphone 12 RIGHT (Right) button 2 Recording three colour LED (red, green and blue) 13 Trackball 3 Insert Recording LED (green) 14 F1 (Function 1) button 4 Volume down button 15 F2 (Function 2) button […]
License number is incorrect – Mac Standard User
When installing DSS Player for Mac, you may get the error message “The license number you have entered is incorrect. Please confirm your license number.” If the license is correct and the software version downloaded is compatible with the OS, then the next step to check is whether this user is an administrator by following […]
Manual Firmware Update Procedure
This article describes how to perform a manual firmware update for Olympus Digital Voice Recorders (DVR). + – Windows Click to collapse Connect DVR to a computer Browse to the internal memory “System” folder “System” folder may be hidden by default To reveal hidden folders, 1. Open the “View” tab in Windows File Explorer 2. […]
Memory Card Compatibility
Confirmed memory card for DS-9500/DS-9000/DS-2600. These SD cards work with recorders, but we do not guarantee compatibility with each SD card. Product line up Capacities(GB) Class UHS Performance Toshiba (Kioxia) SDHC UHS-I Card EXCERIA™ Type1 32 10 UHS-1 Read 95MB/s Write 90MB/s (Kioxia) 16 10 UHS-1 Read 95MB/s Write 90MB/s 8 10 UHS-1 Read […]
ODDS Trial – Next Steps
This article covers what to do when your Olympus Dictation Delivery Service trial has expired or nearly expired. There are 5 easy steps to follow: Login to the Dictation Portal Select a Country & Dealer Ordering a License Contact Your Dealer Migrating License Click a step to jump to it! Once your trial has expired you […]
Dictations Not Sending (ODDS Outbox)
This article details why dictations may not be sending and why they’re placed in the Outbox. When sending a dictation in the ODDS app they are first placed in the Outbox, being processed by the Olympus server. If the app is closed during this period it may interrupt the process and keep the dictation in the Outbox. […]
A program is trying to send an e-mail message on your behalf
This article goes through how to resolve the warning message when Olympus software is sending an email on your behalf in Outlook When the Olympus software is requesting to send an email on your Outlook client you will receive the following message. Note: This will apply to Outlook 2013, 2016, 2019 and Outlook for Office 365. […]
Register an account – OD app
Read more to find out how to register for a trial via the Olympus Dictation app. The Olympus Dictation App can be downloaded from the Apple Apps store or Google Play store. 1. Open the app, once downloaded 2. Click Next 3. Click Start Initial Registration. 4. Enter the following information. Enter your own name […]
Register an Account – ODP
Find out how to configure/manage your account. Go to https://www.dictation-portal.com Click on the New User Registration link Fill in the following information, multiple authors can be added at this stage or once you’re logged in. Click Next when ready. Please note, the Account ID should be the Company name (if applicable) rather than an individual […]