Alternatively the microphone can be checked through Windows Sound Control Panel.
- Open Control Panel then click Sounds
- Click on Recording
- Right click the Microphone (RM or DR)
- Click Properties
![RecMic not working 4](https://audiosupport.omsystem.com/wp-content/uploads/2022/03/RecMic-not-working-4.png)
- Click on Levels
- Make sure the microphone isn’t muted and the volume is at 100
![RecMic not working 5](https://audiosupport.omsystem.com/wp-content/uploads/2022/03/RecMic-not-working-5.png)
Speak into the microphone and green bar should move up and down to let you know it is working
![RecMic not working 6](https://audiosupport.omsystem.com/wp-content/uploads/2022/03/RecMic-not-working-6.png)