How to edit a dictation

This guide will take you through how to edit a dictation in the Dictation Module software. Note: Ensure you have a recorder connected to the PC to edit the recordings. Right click the dictation you wish to edit and click Edit Dictation.   This will launch the dictation in the Recording Window. Press the Record […]

Can’t connect to the license server

When loading the ODMS software that is installed in Workgroup mode you get the error with connecting to the license server. Note: Workgroup mode requires the additional software ODMS for Administrator to be installed in the environment for centralised management of user settings and licenses. Please try the following… 1. Check the license server address […]

Text Correction overview

This article details the Text Correction overview explaining what each section and button does. If you want to know how to use the Text Correction window then you can follow this guide here.   1. Drop-down Menus 2. File Options 3. Playback Controls 4. Text Formatting tools 5. Transcribed text / editor window 6. Playback […]

Failed to obtain Repository’s management information

When launching the System Configuration Program you get the error message “Failed to obtain repository’s management information” This issue is normally caused by having insufficient permissions to access the SCPConfig.xml file located in C:ProgramDataOlympusODMSR6SystemConfigurationProgram. Deleting this SCPConfig file may fix the issue as it would recreate the file under the current user. However the issue […]

Real-time Voice Recognition overview

This article details the Real-time voice recognition overview explaining what each section and button does. Note: You must have a Dragon Profile configured with ODMS for this to work please follow the guide here on configuring the Dragon NaturallySpeaking settings. Real-time Voice Recognition settings can be configured please follow the guide here. If you want […]

Web Email settings for major email providers

This article details the major web email settings you need to configure to work with ODMS.   Office 365 Hotmail/Outlook Gmail Yahoo iCloud Office 365 + – Email Settings Click to collapse POP/SMTP settings Email address: used to log into Office 365 Account name: same as the email address Password: used to login to the […]

You do not have authorisation to change the profile

When launching the software you get the below warning message. If you click OK to the message the software will open up however you won’t be able to access the options settings to configure the software. The warning message appears when you don’t have modify permissions to the user.xml file in order to make changes. […]

User Profile Maintenance

When putting dictations through background voice recognition you get the prompt for the user profile maintenance asking if you want to save the changes. The prompt can stop the software from continuing the background voice recognition until you select an option to continue. On rare occasions the prompt can appear behind the ODMS software giving […]

ICA Client is not installed

When installing the Citrix client driver on the client PC you may get the error message “ICA Client is not installed”. Please check the following: The Citrix Receiver/Workspace is installed by checking Programs and Features. If the Citrix Receiver/Workspace is already installed then ensure there are files in the following location C:\Program Files (x86)\Citrix\ICA Client. […]

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