Any requests for PIN reset must be made in writing to the support team. Please note that requestsmay take up to 24 hours during business hours. It may take longer to respond to a request overweekends and public holidays.There are two ways to make the contact with the support team: via the Partner Portal or […]
Knowledge Base
New items will be added to our knowledge base on a continual basis.
ODMS R8/R7: Specification Change for Office 365 POP/IMAP
Overview ODMS R8/R7 has been supporting Outlook Web App for Office 365 as webmail support, but due to thespecification change for POP/IMAP from Microsoft, it will no longer be supported after 1 October, 2022. For details, refer to the following article: https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-ofbasic-authentication-exchange-online If you wish to continue using Office 365 emails, you can do so […]
Protected: TeamViewer Remote Support
There is no excerpt because this is a protected post.
Quick Start Guide for Authors (RecMic)
This article goes through the basics of using a RecMic recorder with the ODMS Dictation Module software. Sending your dictations Once recordings have been created it is possible to send them via the following methods. The ODMS R7 software has automated functions which can be configured for a seamless workflow. Network Folder share Email FTP […]
RecMic II: RM-4010P/RM-4015P
Button Settings: Windows Speech Recognition The RecMic Series II models RM-4010P and RM-4015 P can be easily used with Windows Speech Recognition via Plug & Play. No additional software is required. The buttons of the RecMic II are already preconfigured with the following settings and commands: To activate the Windows Mode press the NEW and […]
Digital Slide Switch: Usage Guide
The Digital slide switch was designed to be an easy to use feature on the Olympus DS-9500, DS-9000 and DS-2600 series recorders, but here’s a handy reference guide just in case.Download The Guide
Leveraging Dictation for Smaller Tasks
Dictation is often thought of in terms of being used for highly important recordings such as courtroom hearings, law enforcement and medical records but dictation recorders can come in handy for much smaller and more routine tasks. Utilizing your digital recorder for quick notes, email drafts, and task lists when you are on the go […]
RS-31H Footswitch Customization
When it comes to manual transcription, finding ways to improve efficiency is a must, and one of the best ways to make life easier when transcribing is to have hands-free control of your audio recordings as you type. With the Olympus RS-31H footswitch users are able to stop, start, pause and rewind all without lifting your hands […]
Wifi Configuration Through ODMS
The DS-9500’s ability to utilize a WiFi connection allows users to easily transfer recordings instantly without having to manually connect to their computers with a USB cord. Configuring your recorder to connect to your wireless network is just as simple. The video below demonstrates the WiFi configuration process through ODMS R7 for the DS-9500 Recorder. […]