Dictations playing through the wrong speakers

In the Olympus software you have the option to change the speaker output which is independent of what the PC speaker output is selected. Please see below on how to change the audio output and ensure you have an audio file selected, otherwise the select speaker will be greyed out.

PC Speaker: Selects an audio device available on your PC, if you have multiple audio devices then this will select the next available audio device. If you are listening to the dictations through a headset then you would select this option.

Olympus Device Speaker: Selects the Olympus recorder as the speaker if its connected to the PC.

Windows

• Click on Tools -> Select Speaker -> Choose appropriate speakers

• You will now see in the status bar in the bottom left which audio output device was selected and this should correspond to the audio devices that you have on your PC.

Mac

• Click on Device -> Select Speaker -> Choose appropriate speakers

In rare occasions the audio devices on the PC may have duplicate audio device names that can confuse the Olympus software in which audio device to play through regardless if its set to be the default device on the PC.

• Right click the volume icon in the bottom right and click on Playback devices, or Open Sound settings.

• If you clicked on Open Sound settings then, on the right or at the bottom you should see Related Settings, click on Sound control Panel.

• This will display what audio devices are available on the PC. If there are duplicate names as shown below we would recommend renaming an audio device to an appropriate name

• If you are unsure which audio device is which then right click a device and click test to hear which audio its playing through. Then right click the device and click Properties

• Click on General tab and then you can change the name and click OK to apply.

• The audio device will now appear with the new name.

• Now go back to the Olympus software to check if its playing through the correct audio device if not then do the select speaker as outlined in step 1 to select the next audio device

If you have multiple audio devices on the PC which you don’t use then you can disable them, so you only have the one audio to use which ensure the Olympus software will only play through one audio device.

• Right click the volume icon in the bottom right and click on Playback devices, or Open Sound settings.

• If you clicked on Open Sound settings then, on the right or at the bottom you should see Related Settings, click on Sound control Panel.

• Right click an audio device that you don’t use and click Disable

• The audio device will now be disabled and won’t be used until you re-enable it. So this would ensure the Olympus software will only use the one enabled audio device.