When installing the Citrix client driver on the client PC you may get the error message “ICA Client is not installed”.
Please check the following:
- The Citrix Receiver/Workspace is installed by checking Programs and Features.
- If the Citrix Receiver/Workspace is already installed then ensure there are files in the following location C:\Program Files (x86)\Citrix\ICA Client. If the location is an empty folder then this would suggest it has been installed by a non admin user, which the ICA client will reside in %USERPROFILE%\AppData\Local\Citrix\ICA Client. We would recommend re-installing the Citrix Receiver/Workspace as the administrator. Please see reference article https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/install.html.
