Download dictations using the Ethernet cable

This article goes through how to setup your DS9500 recorder to download dictations to a network share using the Ethernet cable. This is ideal if you don’t have access to a Wi-Fi connection or use the Olympus software to download.  To do this you must configure the wireless download setting for the recorder first by […]

Correction Window not playing audio and highlighting text

If you are experiencing an issue with the Text Correction Window not playing audio and highlighting text then follow the steps below to resolve this issue. Close the software down Open File Explorer and go to the location: C:\Program Files(x86)\OLYMPUS\ODMS_R8/R7\DM_TM Run the Olycodecfiltersetup.exe A prompt will appear if it is successful. If it fails then […]

Email settings on the DS-9500

This guide goes through the email settings on the DS-9500 recorder where you can select an email profile to use, add or remove an email recipient. Note: This is ideal if you have already setup your recorder via the software for email.   The below image is what you will use to navigate the menu.  Press […]

Connect to a WiFi network on the DS-9500

This guide goes through how to connect to a WiFi network on the recorder.  Note: This is ideal if you have already setup your recorder via the software for wireless download or email and just want to quickly connect to another WiFi network. Alternatively you can follow the guide on configuring the DS9500 to use a WiFi network […]

How to change the default program for a file type

If you are playing a file type that is a WAV, MP3 or a WMA outside of the main Olympus software it may play the file in another application such Windows Media Player or Groove Music. You can change the application to open with the small Olympus player by following the steps below. Note: If […]

DSS Player Lite

DSS Player Lite is a tool that allows you to play .DSS Files DSS Player Lite is a free piece of software that allows the playback of .DSS files. The software itself is designed to be very basic and doesn’t allow much other than playback. As a result there is no support for foot controls to […]

Managing Devices in the SCP

This article goes through how to add, configure and assign a device to a user. Note: It is possible to deploy device settings via WiFi to the DS-9500 to do this, you must have the Wireless Communication Service installed and configured for device management please click here for more details. + – Adding a device Click […]

How to enable hardware control for DSS Player for Mac

If you experience an issue, whereby the DSS Player for Mac crashes when a Digital Voice Recorder is connected or if its not recognised in DSS Player for Mac. Follow this guide to resolve the issue. You need to enable a Mac security setting that allows the Olympus recorder to connect. Please ensure you have […]

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