Product Support Matrix

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This article details the support status of the professional and business range products.

NOTE: The support status of all products is subject to change without notice.

 

Professional Software

ProductRelease DateEnd of Support DateSupport Status
ODMS CloudApril 2024TBA✔
ODMS R8April 2024TBA✔
ODMS R7April 2018March 2025✖
ODMS R6April 2012March 2019✖
DSS Player Pro R5February 2008January 2016✖
DSS Player Pro R4April 2004April 2012✖
DSS Player Pro R3November 2000March 2008✖

 

Business Software

ProductRelease DateEnd of Support DateSupport Status
DSS Player Standard R2February 2012March 2025✖
DSS Player Standard R1September 2008March 2019
(FOC upgrade to SR2)		✖
DSS Player for Mac2012March 2025✖
DSS Player Version 72004April 2012✖
DSS Player Version 6November 2000March 2008✖

 

Professional Portable Dictation Devices

ProductCorresponding SoftwareRelease DateDiscontinuedEnd of Support DateEnd of Life DateSupport Status
DS-9100ODMS Cloud, ODMS R8April 2024TBATBATBA✔
DS-9500ODMS R7April 2018TBATBATBA✔
DS-9000ODMS R7August 2018TBATBATBA✔
DS-7000ODMS R6April 2012June 2018TBATBA✔ (*)
DS-3500ODMS R6April 2012June 2018TBATBA✔ (*)
DS-5500ODMS R6October 2013June 2018TBATBA✔ (*)
DS-5000DSS Player Pro R5February 2008✔April 2021April 2021✖
DS-3400DSS Player Pro R5February 2009✔April 2021April 2021✖
DS-4000DSS Player Pro R4April 2004✔April 2012March 2013✖
DS-3300DSS Player Pro R4April 2004✔April 2012March 2013✖
DS-3000DSS Player Pro R3November 2000✔March 2008March 2011✖
DS-660DSS Player Pro R3April 2002✔March 2008March 2011✖

 

Professional Desktop Dictation Devices

ProductCorresponding SoftwareRelease DateDiscontinuedEnd of Support DateEnd of Life DateSupport Status
RM-4110NODMS R8April 2024TBATBATBA✔
RM-4010NODMS R8April 2024TBATBATBA✔
RM-4015PODMS R7July 2017TBATBATBA✔
RM-4010PODMS R7July 2017TBATBATBA✔
RM-4000PODMS R7July 2017​✔TBATBA✔ (*)
RM-4110SODMS R7July 2017TBATBATBA✔
RM-4100SODMS R7July 2017✔​TBATBA✔ (*)
DR-2300ODMS R6June 2011✔TBATBA✔ (*)
DR-2200ODMS R6June 2011✔TBATBA✔ (*)
DR-2100ODMS R6June 2011✔TBATBA✔ (*)
DR-1200ODMS R6June 2011✔TBATBA✔ (*)
DR-2000DSS Player Pro R4/R52006✔April 2014February 2016✖

 

Professional Transcription Kits

ProductCorresponding SoftwareRelease DateDiscontinuedEnd of Support DateEnd of Life DateSupport Status
AS-9100ODMS CloudApril 2024TBATBATBA✔
AS-2700ODMS R8April 2024TBATBATBA✔
AS-9000ODMS R7April 2018TBATBATBA✔
AS-7000ODMS R6April 2012June 2018March 2019March 2019✖
AS-5000DSS Player Pro R5February 2008✔January 2016January 2016✖
AS-4000DSS Player Pro R4April 2004✔April 2012March 2013✖
AS-3000DSS Player Pro R3November 2000✔March 2008March 2011✖

 

Foot Switches and Hand Controller

ProductCorresponding SoftwareRelease DateDiscontinuedEnd of Support DateEnd of Life DateSupport Status
RS-31NN/AApril 2024TBATBATBA✔
RS-28NN/AApril 2024TBATBATBA✔
RS-27NN/AApril 2024TBATBATBA✔
RS-31HN/AOctober 2015TBATBATBA✔
RS-28HN/AOctober 2015TBATBATBA✔
RS-27HN/AOctober 2015TBATBATBA✔
RS-32N/AJuly 2013✔April 2021April 2018✖

 

Business Portable Dictation Devices

ProductCorresponding SoftwareRelease DateDiscontinuedEnd of Support DateEnd of Life DateSupport Status
DS-2700ODMS R8April 2024TBATBATBA✔
DS-2600DSS Player Standard R2August 2018TBATBATBA✔
DS-2500DSS Player Standard R2February 2012June 2018April 2021April 2021✖
DS-2800DSS Player Standard R1August 2010✔April 2021April 2021✖
DS-2400DSS Player Standard R1September 2008✔April 2021April 2021✖
DS-2300DSS Player Version 6/72004✔April 2012March 2013✖
DS-330DSS Player Version 6/72000✔March 2008March 2011✖
DR-1000DSS Player Version 6/72006✔April 2012April 2014✖

 

Business Transcription Kits

ProductCorresponding SoftwareRelease DateDiscontinuedEnd of Support DateEnd of Life DateSupport Status
AS-2400DSS Player Standard R2/R1September 2008✔March 2025March 2025✖
AS-2300DSS Player Version 6/72004✔April 2012March 2013✖

 

(*) Recorders / microphones / foot switches require supported software.

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