Foot control not working

If you are experiencing an issue where you can’t operate any of the pedals on the foot control then please follow the steps below. Please note if you meant that the play button is greyed out, which is stopping you from pressing play on the foot control then please follow the Play button Greyed Out […]

Dictations playing through the wrong speakers

If you are experiencing an issue with dictations playing through the wrong audio output then please follow the below. + – 1. Select Speaker Click to collapse In the Olympus software you have the option to change the speaker output which is independent of what the PC speaker output is selected. Please see below on […]

Can’t hear the dictation

If you are experiencing issues with not being able to hear the dictations in the software, then we would recommend checking the following as it may be a simple fix which can be corrected. + – 1. Check the volume Click to collapse Make sure the audio is not on low volume, muted or disconnected. […]

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