{"id":1746,"date":"2016-07-21T00:00:00","date_gmt":"2016-07-21T00:00:00","guid":{"rendered":"https:\/\/audiosupport.omsystem.com\/2016\/07\/21\/579-can-t-hear-the-dictation\/"},"modified":"2022-03-22T20:24:49","modified_gmt":"2022-03-22T20:24:49","slug":"579-can-t-hear-the-dictation","status":"publish","type":"post","link":"https:\/\/audiosupport.omsystem.com\/fr\/transcription\/579-can-t-hear-the-dictation\/","title":{"rendered":"Je n&#039;entends pas la dict\u00e9e"},"content":{"rendered":"<p>Si vous rencontrez des probl\u00e8mes pour ne pas entendre les dict\u00e9es dans le logiciel, nous vous recommandons de v\u00e9rifier ce qui suit car il peut s&#039;agir d&#039;une solution simple qui peut \u00eatre corrig\u00e9e.<\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\">\n    <a href=\"#\" class=\"jwts_toggleControl jwts_toggleOff\" title=\"Cliquez pour ouvrir !\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">\u2013<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">1. V\u00e9rifiez le volume<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Cliquez pour r\u00e9duire<\/span><br \/>\n        <span class=\"jwts_clr\"><\/span><br \/>\n    <\/a>\n<\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n<p>Assurez-vous que le son n&#039;est pas \u00e0 faible volume, coup\u00e9 ou d\u00e9connect\u00e9.<\/p>\n<p>Si l&#039;ic\u00f4ne audio a une croix, cela indique que le volume est coup\u00e9 ou qu&#039;il a \u00e9t\u00e9 d\u00e9connect\u00e9.<\/p>\n<p>Si le PC ne d\u00e9tecte aucun p\u00e9riph\u00e9rique audio connect\u00e9, vous devrez contacter votre technicien informatique pour qu&#039;il examine votre PC.<\/p>\n<p><strong>les fen\u00eatres<\/strong><\/p>\n<ul>\n<li>Dans le logiciel, assurez-vous que le volume est r\u00e9gl\u00e9 au maximum.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2822\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-1a.png\" width=\"500\" height=\"183\" alt=\"can't hear the dictation 1a\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-1a.png 500w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-1a-300x110.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-1a-18x7.png 18w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<ul>\n<li>V\u00e9rifiez ensuite le volume sur le PC qui se trouve normalement en bas \u00e0 droite du bureau.<\/li>\n<\/ul>\n<p>&nbsp;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2823\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-1-red.png\" width=\"263\" height=\"40\" alt=\"Can't hear the dictation 1 red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-1-red.png 263w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-1-red-18x3.png 18w\" sizes=\"auto, (max-width: 263px) 100vw, 263px\" \/><\/p>\n<p><strong>Mac <\/strong><\/p>\n<ul>\n<li>Dans le logiciel, assurez-vous que le volume est r\u00e9gl\u00e9 au maximum.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2826\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a.png\" width=\"1018\" height=\"308\" alt=\"can't hear the dictation 2a\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a.png 1018w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a-300x91.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a-768x232.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a-18x5.png 18w\" sizes=\"auto, (max-width: 1018px) 100vw, 1018px\" \/><\/p>\n<ul>\n<li>V\u00e9rifiez ensuite le volume sur le Mac, qui se trouve normalement en haut \u00e0 droite du bureau.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2831\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2-red.png\" width=\"692\" height=\"48\" alt=\"can't hear the dictation 2 red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2-red.png 692w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2-red-300x21.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2-red-18x1.png 18w\" sizes=\"auto, (max-width: 692px) 100vw, 692px\" \/>&nbsp;<\/p>\n<\/p><\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\">\n    <a href=\"#\" class=\"jwts_toggleControl jwts_toggleOff\" title=\"Cliquez pour ouvrir !\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">\u2013<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">2. Testez le p\u00e9riph\u00e9rique audio<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Cliquez pour r\u00e9duire<\/span><br \/>\n        <span class=\"jwts_clr\"><\/span><br \/>\n    <\/a>\n<\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n<p>Vous pouvez tester si le p\u00e9riph\u00e9rique audio fonctionne en jouant les sons de test sur le PC, comme indiqu\u00e9 ci-dessous.<\/p>\n<p>Si, \u00e0 tout moment, pendant le test, vous obtenez un message d&#039;erreur ou si vous n&#039;entendez pas du tout le son du test, cela indiquerait un probl\u00e8me avec l&#039;audio sur votre PC. Vous devrez contacter votre technicien informatique pour qu&#039;il examine votre PC.<\/p>\n<p><strong>les fen\u00eatres<\/strong><\/p>\n<ul>\n<li>Faites un clic droit sur le contr\u00f4le du volume et cliquez sur Appareils de lecture.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2833\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-3.png\" width=\"251\" height=\"144\" alt=\"Can't hear the dictation 3\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-3.png 251w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-3-18x10.png 18w\" sizes=\"auto, (max-width: 251px) 100vw, 251px\" \/><\/p>\n<ul>\n<li>Faites un clic droit sur le p\u00e9riph\u00e9rique audio appropri\u00e9 et cliquez sur &quot;Tester&quot; pour jouer un son.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2836\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-4.png\" width=\"473\" height=\"457\" alt=\"can't hear the dictation 4\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-4.png 473w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-4-300x290.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-4-12x12.png 12w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/p>\n<ul>\n<li>Vous devriez maintenant entendre un son de test et l&#039;indicateur de niveau montera et descendra.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2840\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5.png\" width=\"400\" height=\"455\" alt=\"can't hear the dictation 5\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5.png 400w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5-264x300.png 264w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5-11x12.png 11w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<ul>\n<li>Assurez-vous maintenant que le p\u00e9riph\u00e9rique audio est d\u00e9fini comme p\u00e9riph\u00e9rique par d\u00e9faut, comme indiqu\u00e9 par la coche verte. Si ce n&#039;est pas le p\u00e9riph\u00e9rique par d\u00e9faut, cliquez avec le bouton droit sur le p\u00e9riph\u00e9rique et s\u00e9lectionnez &quot;D\u00e9finir comme p\u00e9riph\u00e9rique par d\u00e9faut&quot;.&nbsp;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2845\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5a.png\" width=\"572\" height=\"457\" alt=\"can't hear the dictation 5a\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5a.png 572w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5a-300x240.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5a-15x12.png 15w\" sizes=\"auto, (max-width: 572px) 100vw, 572px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2865\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/dictation2.gif\" width=\"1598\" height=\"817\" alt=\"dictation2\" \/><\/p>\n<p><strong>Mac<\/strong><\/p>\n<ul>\n<li>Cliquez sur l&#039;ic\u00f4ne Apple et cliquez sur &quot;Pr\u00e9f\u00e9rences syst\u00e8me&quot;.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2873\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6.png\" width=\"856\" height=\"530\" alt=\"can't hear the dictation 6\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6.png 856w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6-300x186.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6-768x476.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6-18x12.png 18w\" sizes=\"auto, (max-width: 856px) 100vw, 856px\" \/><\/p>\n<ul>\n<li>Cliquez sur &quot;Son&quot;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2878\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red.png\" width=\"1338\" height=\"1246\" alt=\"can't hear the dictation 6a red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red.png 1338w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red-300x279.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red-1024x954.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red-768x715.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red-13x12.png 13w\" sizes=\"auto, (max-width: 1338px) 100vw, 1338px\" \/><\/p>\n<ul>\n<li>S\u00e9lectionnez le p\u00e9riph\u00e9rique audio appropri\u00e9 \u00e0 tester en cliquant sur la liste d\u00e9roulante pour &quot;Lire les effets sonores via\u00a0:&quot;<\/li>\n<li>S\u00e9lectionnez le son d&#039;alerte. Vous devriez maintenant entendre le son du test.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2887\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7.png\" width=\"1342\" height=\"924\" alt=\"can't hear the dictation 7\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7.png 1342w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7-300x207.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7-1024x705.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7-768x529.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7-18x12.png 18w\" sizes=\"auto, (max-width: 1342px) 100vw, 1342px\" \/>&nbsp;<\/p>\n<ul>\n<li>Assurez-vous maintenant que vous avez s\u00e9lectionn\u00e9 le bon p\u00e9riph\u00e9rique pour la sortie audio en cliquant sur l&#039;onglet &quot;Sortie&quot;.<\/li>\n<li>S\u00e9lectionnez ensuite un appareil.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2891\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8.png\" width=\"1336\" height=\"920\" alt=\"can't hear the dictation 8\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8.png 1336w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8-300x207.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8-1024x705.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8-768x529.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8-18x12.png 18w\" sizes=\"auto, (max-width: 1336px) 100vw, 1336px\" \/><\/p>\n<\/p><\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\">\n    <a href=\"#\" class=\"jwts_toggleControl jwts_toggleOff\" title=\"Cliquez pour ouvrir !\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">\u2013<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">3. V\u00e9rifiez que la dict\u00e9e a un enregistrement<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Cliquez pour r\u00e9duire<\/span><br \/>\n        <span class=\"jwts_clr\"><\/span><br \/>\n    <\/a>\n<\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n<p>Lorsque vous lisez le fichier, vous verrez l&#039;indicateur de niveau monter et descendre s&#039;il y a un enregistrement, comme indiqu\u00e9 ci-dessous.<\/p>\n<p>Si l&#039;indicateur de niveau ne bouge pas du tout, cela indiquerait que la dict\u00e9e n&#039;a pas de son et devrait donc \u00eatre r\u00e9enregistr\u00e9e.<\/p>\n<p><strong>les fen\u00eatres<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2896\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-9-red.png\" width=\"500\" height=\"210\" alt=\"can't hear the dictation 9 red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-9-red.png 500w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-9-red-300x126.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-9-red-18x8.png 18w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><strong>Mac<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2899\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red.png\" width=\"1017\" height=\"304\" alt=\"can't hear the dictation 10 red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red.png 1017w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red-300x90.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red-768x230.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red-18x5.png 18w\" sizes=\"auto, (max-width: 1017px) 100vw, 1017px\" \/><\/p>\n<\/p><\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>If you are experiencing issues with not being able to hear the dictations in the software, then we would recommend checking the following as it may be a simple fix which can be corrected. + &#8211; 1. Check the volume Click to collapse Make sure the audio is not on low volume, muted or disconnected. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2822,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"categories":[80],"tags":[99,194,62],"class_list":["post-1746","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transcription","tag-audio","tag-playback","tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can&#039;t hear the dictation - Professional Audio Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/audiosupport.omsystem.com\/fr\/transcription\/579-can-t-hear-the-dictation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can&#039;t hear the dictation - Professional Audio Support\" \/>\n<meta property=\"og:description\" content=\"If you are experiencing issues with not being able to hear the dictations in the software, then we would recommend checking the following as it may be a simple fix which can be corrected. + &#8211; 1. Check the volume Click to collapse Make sure the audio is not on low volume, muted or disconnected. 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