{"id":1749,"date":"2016-08-01T00:00:00","date_gmt":"2016-08-01T00:00:00","guid":{"rendered":"https:\/\/audiosupport.omsystem.com\/2016\/08\/01\/591-foot-control-not-working\/"},"modified":"2026-10-02T17:07:32","modified_gmt":"2026-10-02T17:07:32","slug":"591-foot-control-not-working","status":"publish","type":"post","link":"https:\/\/audiosupport.omsystem.com\/es\/transcription\/591-foot-control-not-working\/","title":{"rendered":"El control de pie no funciona"},"content":{"rendered":"<p>Si experimenta alg\u00fan problema y no puede accionar ninguno de los pedales del interruptor de pie, siga los pasos que se indican a continuaci\u00f3n.<\/p>\n<p>Tenga en cuenta que si se refiere a que el bot\u00f3n de reproducci\u00f3n en la barra de reproducci\u00f3n est\u00e1 atenuado y no puede presionar reproducir, siga las siguientes instrucciones: <a href=\"\/es\/kb\/software\/miscellaneous\/600-play-button-greyed-out\/\" target=\"_blank\" rel=\"noopener\">Bot\u00f3n de reproducci\u00f3n atenuado<\/a> gu\u00eda en su lugar.<\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\"><a class=\"jwts_toggleControl jwts_toggleOff\" title=\"\u00a1Haz clic para abrir!\" href=\"#\"><span class=\"jwts_toggleControlTitle\">1. Verifique el m\u00f3dulo instalado<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Haga clic para colapsar<\/span><br \/>\n    <\/a><\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n<p>        Si ha instalado recientemente el software en su PC, aseg\u00farese de haber instalado el m\u00f3dulo correcto.<\/p>\n<ul>\n<li>El m\u00f3dulo de dictado no admite el uso de un interruptor de pedal para la transcripci\u00f3n.<\/li>\n<li>El m\u00f3dulo de transcripci\u00f3n admite el uso de un interruptor de pedal para la transcripci\u00f3n.<\/li>\n<\/ul>\n<p>        La clave de licencia determina qu\u00e9 m\u00f3dulo est\u00e1 instalado. Esto suele estar indicado en el comprobante de licencia verde. Alternativamente, los dos primeros caracteres de la licencia lo indican. Para el m\u00f3dulo de transcripci\u00f3n, es: <b>RT<\/b> o <b>CALLE<\/b>, y para el m\u00f3dulo de dictado, es o bien <b>RD<\/b> o <b>Dakota del Sur<\/b>.<\/p>\n<p>        Si utilizas un Mac, no necesitas comprobar esto, ya que solo existe un software que ofrece ambas funciones.<\/p>\n<p>        Si utiliza ODMS Cloud, aseg\u00farese de haber iniciado sesi\u00f3n con una cuenta de usuario que tenga el rol de &quot;Transcriptor&quot;.\n    <\/p><\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\"><a class=\"jwts_toggleControl jwts_toggleOff\" title=\"\u00a1Haz clic para abrir!\" href=\"#\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">\u2013<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">2. Compruebe que el interruptor de pedal sea compatible con su sistema operativo.<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Haga clic para colapsar<\/span><br \/>\n    <\/a><\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\nVisite la p\u00e1gina de compatibilidad <a href=\"\/es\/kb\/compatibility\/974-os-compatible\/\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a>.<br \/>\n        Para encontrar el n\u00famero de modelo de tu interruptor de pie, busca en la parte posterior del pedal o donde sale el cable. El nombre del modelo comienza con \u201cRS-\u201c.\n    <\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\"><a class=\"jwts_toggleControl jwts_toggleOff\" title=\"\u00a1Haz clic para abrir!\" href=\"#\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">\u2013<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">3. Aseg\u00farese de que la \u00faltima actualizaci\u00f3n de software y el parche est\u00e9n instalados<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Haga clic para colapsar<\/span><br \/>\n    <\/a><\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n        Por favor haz click <a href=\"\/es\/product-category\/software\/\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a> para las descargas de software y seleccione la descarga adecuada para su producto.\n    <\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\"><a class=\"jwts_toggleControl jwts_toggleOff\" title=\"\u00a1Haz clic para abrir!\" href=\"#\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">\u2013<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">4. Compruebe que el interruptor de pedal sea reconocido.<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Haga clic para colapsar<\/span><br \/>\n    <\/a><\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n        Hay dos maneras de comprobar si el interruptor de pedal es reconocido.<\/p>\n<p>        En la barra de estado del m\u00f3dulo de transcripci\u00f3n o en la barra de reproducci\u00f3n de ODMS Cloud, ver\u00e1 un icono de interruptor de pedal en la parte inferior derecha del software.<\/p>\n<p>        <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2817\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Foot-control-not-working-1-2.png\" alt=\"foot switch not working 1\" width=\"220\" height=\"103\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Foot-control-not-working-1-2.png 220w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Foot-control-not-working-1-2-18x8.png 18w\" sizes=\"auto, (max-width: 220px) 100vw, 220px\" \/><\/p>\n<p>        En el Administrador de dispositivos de su PC, el interruptor de pedal se reconocer\u00e1 como un dispositivo compatible con HID. Para obtener m\u00e1s informaci\u00f3n sobre c\u00f3mo verificarlo, p\u00f3ngase en contacto con su equipo de soporte t\u00e9cnico.<\/p>\n<ul>\n<li>Si el pedal no se reconoce, intente conectarlo a un puerto USB diferente del ordenador. Algunos puertos USB y concentradores USB no proporcionan suficiente energ\u00eda para que el pedal funcione correctamente.<\/li>\n<li>Si tienes otro interruptor de pedal, intenta conectarlo al PC.<\/li>\n<li>Si tienes acceso a otro ordenador, intenta conectar el interruptor de pedal a \u00e9l.<\/li>\n<li>Si no tiene acceso a otro interruptor de pedal o a un ordenador, intente conectar otro dispositivo USB al ordenador.<\/li>\n<\/ul>\n<p>        Estas pruebas ayudan a identificar si el problema reside en el interruptor de pedal o en el ordenador.\n    <\/p><\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\"><a class=\"jwts_toggleControl jwts_toggleOff\" title=\"\u00a1Haz clic para abrir!\" href=\"#\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">\u2013<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">5. Para los interruptores de pedal de los modelos de las series H y N, compruebe que est\u00e9n en el modo de funcionamiento correcto.<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Haga clic para colapsar<\/span><br \/>\n    <\/a><\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n        Si est\u00e1 utilizando el interruptor de pedal con el software ODMS, aseg\u00farese de que est\u00e9 en <b>Modo del SISTEMA OM<\/b>.<\/p>\n<p>        Si utiliza el interruptor de pedal con otra aplicaci\u00f3n que admita atajos de teclado, aseg\u00farese de que est\u00e9 en modo teclado.<\/p>\n<p>        Consulte el <a href=\"\/es\/transcription\/594-foot-switch-configuration-tool-guide\/\" target=\"_blank\" rel=\"noopener\">Gu\u00eda de la herramienta de configuraci\u00f3n del interruptor de pedal<\/a> para obtener instrucciones sobre c\u00f3mo cambiar el modo de funcionamiento.\n    <\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>If you are experiencing an issue where you cannot operate any of the pedals on the foot switch, please follow the steps below. Please note that if you mean the play button in the play bar is greyed out and you cannot press play, then follow the Play button Greyed Out guide instead. 1. Check [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2817,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"categories":[80],"tags":[158,62],"class_list":["post-1749","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transcription","tag-foot-switch","tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Foot control not working - Professional Audio Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/audiosupport.omsystem.com\/es\/transcription\/591-foot-control-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Foot control not working - Professional Audio Support\" \/>\n<meta property=\"og:description\" content=\"If you are experiencing an issue where you cannot operate any of the pedals on the foot switch, please follow the steps below. 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Please note that if you mean the play button in the play bar is greyed out and you cannot press play, then follow the Play button Greyed Out guide instead. 1. 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