{"id":1888,"date":"2019-02-21T00:00:00","date_gmt":"2019-02-21T00:00:00","guid":{"rendered":"https:\/\/audiosupport.omsystem.com\/2019\/02\/21\/971-play-button-flashes-and-doesn-t-play\/"},"modified":"2022-03-22T20:21:10","modified_gmt":"2022-03-22T20:21:10","slug":"971-play-button-flashes-and-doesn-t-play","status":"publish","type":"post","link":"https:\/\/audiosupport.omsystem.com\/en\/miscellaneous\/971-play-button-flashes-and-doesn-t-play\/","title":{"rendered":"Play Button Flashes and Doesn&#8217;t Play"},"content":{"rendered":"<p>If you experience an issue when pressing the play pedal or clicking on the play button but nothing happens then please follow the steps below to troubleshoot the issue.<\/p>\n<p>This issue can occur in any Olympus software version as it could be related to the PC audio.<\/p>\n<ul>\n<li>Right click the volume and click Sounds<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2401\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-1.png\" width=\"444\" height=\"265\" alt=\"play button just flashes and doesn t play the file 1\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-1.png 444w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-1-300x179.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-1-18x12.png 18w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/p>\n<ul>\n<li>Go to Playback devices<\/li>\n<li>Right click the audio device and click Test<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2404\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-2.png\" width=\"485\" height=\"553\" alt=\"play button just flashes and doesn t play the file 2\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-2.png 485w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-2-263x300.png 263w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-2-11x12.png 11w\" sizes=\"auto, (max-width: 485px) 100vw, 485px\" \/><\/p>\n<ul>\n<li>You may get an error message &#8220;Failed to play test tone&#8221;. This suggests there is an issue with the audio on the PC.&nbsp;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2408\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-3.png\" width=\"254\" height=\"178\" alt=\"play button just flashes and doesn t play the file 3\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-3.png 254w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-3-18x12.png 18w\" sizes=\"auto, (max-width: 254px) 100vw, 254px\" \/><\/p>\n<ul>\n<li>Open Device Manager.<\/li>\n<li>Expand Sound, video and game controllers.<\/li>\n<li>Uninstall the audio devices<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2413\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-4.png\" width=\"678\" height=\"734\" alt=\"play button just flashes and doesn t play the file 4\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-4.png 678w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-4-277x300.png 277w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-4-11x12.png 11w\" sizes=\"auto, (max-width: 678px) 100vw, 678px\" \/>&nbsp;<\/p>\n<ul>\n<li>Click on the scan for hardware changes icon.&nbsp;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2415\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-5.png\" width=\"533\" height=\"593\" alt=\"play button just flashes and doesn t play the file 5\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-5.png 533w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-5-270x300.png 270w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-5-11x12.png 11w\" sizes=\"auto, (max-width: 533px) 100vw, 533px\" \/><\/p>\n<ul>\n<li>This will re-install the audio devices.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2418\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-6.png\" width=\"558\" height=\"657\" alt=\"play button just flashes and doesn t play the file 6\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-6.png 558w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-6-255x300.png 255w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-6-10x12.png 10w\" sizes=\"auto, (max-width: 558px) 100vw, 558px\" \/><\/p>\n<ul>\n<li>Now test your playback device and this should play the test tone.&nbsp;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2422\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-7.png\" width=\"486\" height=\"553\" alt=\"play button just flashes and doesn t play the file 7\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-7.png 486w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-7-264x300.png 264w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/play-button-just-flashes-and-doesn-t-play-the-file-7-11x12.png 11w\" sizes=\"auto, (max-width: 486px) 100vw, 486px\" \/><\/p>\n<ul>\n<li>If this is successful then you can play the dictations in the Olympus software. Otherwise try restarting your PC however, if you still get the same error message then we would recommend contacting an IT engineer to take a look at your PC.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you experience an issue when pressing the play pedal or clicking on the play button but nothing happens then please follow the steps below to troubleshoot the issue. This issue can occur in any Olympus software version as it could be related to the PC audio. Right click the volume and click Sounds Go [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2401,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"categories":[77],"tags":[99,62],"class_list":["post-1888","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-miscellaneous","tag-audio","tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Play Button Flashes and Doesn&#039;t Play - Professional Audio Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/audiosupport.omsystem.com\/en\/miscellaneous\/971-play-button-flashes-and-doesn-t-play\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Play Button Flashes and Doesn&#039;t Play - Professional Audio Support\" \/>\n<meta property=\"og:description\" content=\"If you experience an issue when pressing the play pedal or clicking on the play button but nothing happens then please follow the steps below to troubleshoot the issue. This issue can occur in any Olympus software version as it could be related to the PC audio. 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