{"id":1759,"date":"2016-09-07T00:00:00","date_gmt":"2016-09-07T00:00:00","guid":{"rendered":"https:\/\/audiosupport.omsystem.com\/2016\/09\/07\/610-error-1311-during-the-installation\/"},"modified":"2022-03-22T20:21:39","modified_gmt":"2022-03-22T20:21:39","slug":"610-error-1311-during-the-installation","status":"publish","type":"post","link":"https:\/\/audiosupport.omsystem.com\/en\/miscellaneous\/610-error-1311-during-the-installation\/","title":{"rendered":"Error 1311 during the installation"},"content":{"rendered":"<p>When installing the software you may get the error message \u201cError 1311 Source file not found: [drive]:[product name][product version]data1.cab. Verify that the file exists and that you can access it.\u201d<\/p>\n<p>The error normally occurs if you have downloaded the software but haven&#8217;t extracted the folder.<\/p>\n<ul>\n<li>Locate the software download which you should see a zip on the folder right click the folder and click Extract All&#8230;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2428\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/error-1311-during-the-installation-1.png\" width=\"576\" height=\"104\" alt=\"error 1311 during the installation 1\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/error-1311-during-the-installation-1.png 576w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/error-1311-during-the-installation-1-300x54.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/error-1311-during-the-installation-1-18x3.png 18w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/p>\n<ul>\n<li>Click Extract to begin and when the process is complete it should open the extracted folder without the zip icon then you can install the software.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2433\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/error-1311-during-the-installation-2.png\" width=\"614\" height=\"454\" alt=\"error 1311 during the installation 2\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/error-1311-during-the-installation-2.png 614w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/error-1311-during-the-installation-2-300x222.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/error-1311-during-the-installation-2-16x12.png 16w\" sizes=\"auto, (max-width: 614px) 100vw, 614px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When installing the software you may get the error message \u201cError 1311 Source file not found: [drive]:[product name][product version]data1.cab. Verify that the file exists and that you can access it.\u201d The error normally occurs if you have downloaded the software but haven&#8217;t extracted the folder. Locate the software download which you should see a zip [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2428,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"categories":[77],"tags":[137,62],"class_list":["post-1759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-miscellaneous","tag-error","tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Error 1311 during the installation - Professional Audio Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/audiosupport.omsystem.com\/en\/miscellaneous\/610-error-1311-during-the-installation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error 1311 during the installation - Professional Audio Support\" \/>\n<meta property=\"og:description\" content=\"When installing the software you may get the error message \u201cError 1311 Source file not found: [drive]:[product name][product version]data1.cab. Verify that the file exists and that you can access it.\u201d The error normally occurs if you have downloaded the software but haven&#8217;t extracted the folder. Locate the software download which you should see a zip [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/audiosupport.omsystem.com\/en\/miscellaneous\/610-error-1311-during-the-installation\/\" \/>\n<meta property=\"og:site_name\" content=\"Professional Audio Support\" \/>\n<meta property=\"article:published_time\" content=\"2016-09-07T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-22T20:21:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/error-1311-during-the-installation-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"576\" \/>\n\t<meta property=\"og:image:height\" content=\"104\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Webmaster\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@gliffen\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Webmaster\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/miscellaneous\\\/610-error-1311-during-the-installation\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/miscellaneous\\\/610-error-1311-during-the-installation\\\/\"},\"author\":{\"name\":\"Webmaster\",\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/#\\\/schema\\\/person\\\/436dfd3216eb25b356a1613aa339d8f6\"},\"headline\":\"Error 1311 during the installation\",\"datePublished\":\"2016-09-07T00:00:00+00:00\",\"dateModified\":\"2022-03-22T20:21:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/miscellaneous\\\/610-error-1311-during-the-installation\\\/\"},\"wordCount\":100,\"image\":{\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/miscellaneous\\\/610-error-1311-during-the-installation\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/error-1311-during-the-installation-1.png\",\"keywords\":[\"Error\",\"Troubleshooting\"],\"articleSection\":[\"Miscellaneous\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/miscellaneous\\\/610-error-1311-during-the-installation\\\/\",\"url\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/miscellaneous\\\/610-error-1311-during-the-installation\\\/\",\"name\":\"Error 1311 during the installation - 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