{"id":1746,"date":"2016-07-21T00:00:00","date_gmt":"2016-07-21T00:00:00","guid":{"rendered":"https:\/\/audiosupport.omsystem.com\/2016\/07\/21\/579-can-t-hear-the-dictation\/"},"modified":"2022-03-22T20:24:49","modified_gmt":"2022-03-22T20:24:49","slug":"579-can-t-hear-the-dictation","status":"publish","type":"post","link":"https:\/\/audiosupport.omsystem.com\/en\/transcription\/579-can-t-hear-the-dictation\/","title":{"rendered":"Can&#8217;t hear the dictation"},"content":{"rendered":"<p>If you are experiencing issues with not being able to hear the dictations in the software, then we would recommend checking the following as it may be a simple fix which can be corrected.<\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\">\n    <a href=\"#\" class=\"jwts_toggleControl jwts_toggleOff\" title=\"Click to open!\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">&#8211;<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">1. Check the volume<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Click to collapse<\/span><br \/>\n        <span class=\"jwts_clr\"><\/span><br \/>\n    <\/a>\n<\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n<p>Make sure the audio is not on low volume, muted or disconnected.<\/p>\n<p>If the audio icon has a cross this would indicate the volume is muted or it has been disconnected.<\/p>\n<p>If the PC doesn&#8217;t detect an audio device being connected at all then you will need to contact your IT technician to take a look at your PC.<\/p>\n<p><strong>Windows<\/strong><\/p>\n<ul>\n<li>In the software make sure the volume is set to max.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2822\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-1a.png\" width=\"500\" height=\"183\" alt=\"can't hear the dictation 1a\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-1a.png 500w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-1a-300x110.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-1a-18x7.png 18w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<ul>\n<li>Next check the volume on the PC this is normally located in the bottom right of the desktop.<\/li>\n<\/ul>\n<p>&nbsp;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2823\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-1-red.png\" width=\"263\" height=\"40\" alt=\"Can't hear the dictation 1 red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-1-red.png 263w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-1-red-18x3.png 18w\" sizes=\"auto, (max-width: 263px) 100vw, 263px\" \/><\/p>\n<p><strong>Mac <\/strong><\/p>\n<ul>\n<li>In the software make sure the volume is set to max.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2826\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a.png\" width=\"1018\" height=\"308\" alt=\"can't hear the dictation 2a\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a.png 1018w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a-300x91.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a-768x232.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2a-18x5.png 18w\" sizes=\"auto, (max-width: 1018px) 100vw, 1018px\" \/><\/p>\n<ul>\n<li>Next check the volume on the Mac this is normally located in the top right of the desktop.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2831\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2-red.png\" width=\"692\" height=\"48\" alt=\"can't hear the dictation 2 red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2-red.png 692w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2-red-300x21.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-2-red-18x1.png 18w\" sizes=\"auto, (max-width: 692px) 100vw, 692px\" \/>&nbsp;<\/p>\n<\/p><\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\">\n    <a href=\"#\" class=\"jwts_toggleControl jwts_toggleOff\" title=\"Click to open!\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">&#8211;<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">2. Test the audio device<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Click to collapse<\/span><br \/>\n        <span class=\"jwts_clr\"><\/span><br \/>\n    <\/a>\n<\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n<p>You can test if the audio device works by playing the test sounds on the PC, as shown below.<\/p>\n<p>If, at any stage, during the test you get an error message or you can&#8217;t hear the test sound at all then this would indicate a problem with the audio on your PC. You will need to contact your IT technician to take a look at your PC.<\/p>\n<p><strong>Windows<\/strong><\/p>\n<ul>\n<li>Right click the volume control and click on Playback devices.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2833\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-3.png\" width=\"251\" height=\"144\" alt=\"Can't hear the dictation 3\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-3.png 251w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cant-hear-the-dictation-3-18x10.png 18w\" sizes=\"auto, (max-width: 251px) 100vw, 251px\" \/><\/p>\n<ul>\n<li>Right click the appropiate audio device and click &#8220;Test&#8221; to play a sound.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2836\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-4.png\" width=\"473\" height=\"457\" alt=\"can't hear the dictation 4\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-4.png 473w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-4-300x290.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-4-12x12.png 12w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/p>\n<ul>\n<li>You should now hear a test sound and the level meter will move up and down.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2840\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5.png\" width=\"400\" height=\"455\" alt=\"can't hear the dictation 5\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5.png 400w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5-264x300.png 264w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5-11x12.png 11w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<ul>\n<li>Now ensure that audio device is set as the default device as indicated by the green tick. If it&#8217;s not the default device then right click the device and select &#8220;Set as Default Device&#8221;.&nbsp;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2845\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5a.png\" width=\"572\" height=\"457\" alt=\"can't hear the dictation 5a\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5a.png 572w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5a-300x240.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-5a-15x12.png 15w\" sizes=\"auto, (max-width: 572px) 100vw, 572px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2865\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/dictation2.gif\" width=\"1598\" height=\"817\" alt=\"dictation2\" \/><\/p>\n<p><strong>Mac<\/strong><\/p>\n<ul>\n<li>Click on the Apple icon and click on &#8220;System Preferences&#8221;.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2873\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6.png\" width=\"856\" height=\"530\" alt=\"can't hear the dictation 6\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6.png 856w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6-300x186.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6-768x476.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6-18x12.png 18w\" sizes=\"auto, (max-width: 856px) 100vw, 856px\" \/><\/p>\n<ul>\n<li>Click on &#8220;Sound&#8221;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2878\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red.png\" width=\"1338\" height=\"1246\" alt=\"can't hear the dictation 6a red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red.png 1338w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red-300x279.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red-1024x954.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red-768x715.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-6a-red-13x12.png 13w\" sizes=\"auto, (max-width: 1338px) 100vw, 1338px\" \/><\/p>\n<ul>\n<li>Select the appropiate audio device to test by clicking on the drop down box for &#8220;Play sound effects through:&#8221;<\/li>\n<li>Select the alert sound. You should now hear the test sound.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2887\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7.png\" width=\"1342\" height=\"924\" alt=\"can't hear the dictation 7\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7.png 1342w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7-300x207.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7-1024x705.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7-768x529.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-7-18x12.png 18w\" sizes=\"auto, (max-width: 1342px) 100vw, 1342px\" \/>&nbsp;<\/p>\n<ul>\n<li>Now ensure that you have the correct device selected for the audio output by clicking on the &#8220;Output&#8221; tab.<\/li>\n<li>Then select a device.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2891\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8.png\" width=\"1336\" height=\"920\" alt=\"can't hear the dictation 8\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8.png 1336w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8-300x207.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8-1024x705.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8-768x529.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-8-18x12.png 18w\" sizes=\"auto, (max-width: 1336px) 100vw, 1336px\" \/><\/p>\n<\/p><\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here --><\/p>\n<div class=\"jwts_toggleControlContainer\">\n    <a href=\"#\" class=\"jwts_toggleControl jwts_toggleOff\" title=\"Click to open!\"><br \/>\n        <span class=\"jwts_togglePlus\">+<\/span><br \/>\n        <span class=\"jwts_toggleMinus\">&#8211;<\/span><br \/>\n        <span class=\"jwts_toggleControlTitle\">3. Check the dictation has a recording<\/span><br \/>\n        <span class=\"jwts_toggleControlNotice\">Click to collapse<\/span><br \/>\n        <span class=\"jwts_clr\"><\/span><br \/>\n    <\/a>\n<\/div>\n<div class=\"jwts_toggleContent\" style=\"display: none;\">\n<div class=\"jwts_content\">\n<p>When you are playing the file, you will see the level meter move up and down if there is recording as shown below.<\/p>\n<p>If the level meter doesn&#8217;t move at all then this would indicate the dictation has no sound and therefore would have to be rerecorded.<\/p>\n<p><strong>Windows<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2896\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-9-red.png\" width=\"500\" height=\"210\" alt=\"can't hear the dictation 9 red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-9-red.png 500w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-9-red-300x126.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-9-red-18x8.png 18w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><strong>Mac<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2899\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red.png\" width=\"1017\" height=\"304\" alt=\"can't hear the dictation 10 red\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red.png 1017w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red-300x90.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red-768x230.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-10-red-18x5.png 18w\" sizes=\"auto, (max-width: 1017px) 100vw, 1017px\" \/><\/p>\n<\/p><\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are experiencing issues with not being able to hear the dictations in the software, then we would recommend checking the following as it may be a simple fix which can be corrected. + &#8211; 1. Check the volume Click to collapse Make sure the audio is not on low volume, muted or disconnected. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2822,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"categories":[80],"tags":[99,194,62],"class_list":["post-1746","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transcription","tag-audio","tag-playback","tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can&#039;t hear the dictation - Professional Audio Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/audiosupport.omsystem.com\/en\/transcription\/579-can-t-hear-the-dictation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can&#039;t hear the dictation - Professional Audio Support\" \/>\n<meta property=\"og:description\" content=\"If you are experiencing issues with not being able to hear the dictations in the software, then we would recommend checking the following as it may be a simple fix which can be corrected. + &#8211; 1. Check the volume Click to collapse Make sure the audio is not on low volume, muted or disconnected. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/audiosupport.omsystem.com\/en\/transcription\/579-can-t-hear-the-dictation\/\" \/>\n<meta property=\"og:site_name\" content=\"Professional Audio Support\" \/>\n<meta property=\"article:published_time\" content=\"2016-07-21T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-22T20:24:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cant-hear-the-dictation-1a.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"183\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Webmaster\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@gliffen\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Webmaster\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/transcription\\\/579-can-t-hear-the-dictation\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/transcription\\\/579-can-t-hear-the-dictation\\\/\"},\"author\":{\"name\":\"Webmaster\",\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/#\\\/schema\\\/person\\\/436dfd3216eb25b356a1613aa339d8f6\"},\"headline\":\"Can&#8217;t hear the dictation\",\"datePublished\":\"2016-07-21T00:00:00+00:00\",\"dateModified\":\"2022-03-22T20:24:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/transcription\\\/579-can-t-hear-the-dictation\\\/\"},\"wordCount\":444,\"image\":{\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/transcription\\\/579-can-t-hear-the-dictation\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/cant-hear-the-dictation-1a.png\",\"keywords\":[\"Audio\",\"Playback\",\"Troubleshooting\"],\"articleSection\":[\"Transcription\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/transcription\\\/579-can-t-hear-the-dictation\\\/\",\"url\":\"https:\\\/\\\/audiosupport.omsystem.com\\\/en\\\/transcription\\\/579-can-t-hear-the-dictation\\\/\",\"name\":\"Can't hear the dictation - 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