{"id":1627,"date":"2020-05-12T00:00:00","date_gmt":"2020-05-12T00:00:00","guid":{"rendered":"https:\/\/audiosupport.omsystem.com\/2020\/05\/12\/1139-how-to-cancel-an-odds-order\/"},"modified":"2026-03-31T15:12:07","modified_gmt":"2026-03-31T15:12:07","slug":"1139-how-to-cancel-an-odds-order","status":"publish","type":"post","link":"https:\/\/audiosupport.omsystem.com\/en\/odds\/1139-how-to-cancel-an-odds-order\/","title":{"rendered":"How to cancel an ODDS order"},"content":{"rendered":"<p>This article goes through how to cancel an ODDS order on the Olympus Dictation Portal.&nbsp;<\/p>\n<p><!-- 'Tabs and Sliders' Plugin starts here -->\n<\/p>\n<div class=\"jwts_tabberlive\" id=\"jwts_tab1\">\n<ul class=\"jwts_tabbernav\">\n<li class=\"jwts_tabberactive\"><a href=\"javascript:void(null);\" title=\"Customer\">Customer<\/a><\/li>\n<li class=\"\"><a href=\"javascript:void(null);\" title=\"Distributor\/Dealer\">Distributor\/Dealer<\/a><\/li>\n<\/ul>\n<div class=\"jwts_tabbertab \" title=\"\">\n<h2 class=\"jwts_heading\"><a href=\"#\" title=\"Customer\">Customer<\/a><\/h2>\n<\/p>\n<ul>\n<li>To cancel an order go to the Dashboard on the right and expand Cancel Order<\/li>\n<li>It will display how many licenses you have ordered and click Cancel<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2320\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-cancel-order.png\" width=\"325\" height=\"401\" alt=\"Customer cancel order\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-cancel-order.png 325w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-cancel-order-243x300.png 243w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-cancel-order-10x12.png 10w\" sizes=\"auto, (max-width: 325px) 100vw, 325px\" \/><\/p>\n<ul>\n<li>Click OK to cancel the order<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2322\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/customer-confirm-cancel.png\" width=\"706\" height=\"163\" alt=\"customer confirm cancel\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/customer-confirm-cancel.png 706w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/customer-confirm-cancel-300x69.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/customer-confirm-cancel-18x4.png 18w\" sizes=\"auto, (max-width: 706px) 100vw, 706px\" \/><\/p>\n<ul>\n<li>Click OK to the success message. Now you and your dealer will receive an order cancellation notification email<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2323\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-cancel-success.png\" width=\"707\" height=\"164\" alt=\"Customer cancel success\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-cancel-success.png 707w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-cancel-success-300x70.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-cancel-success-18x4.png 18w\" sizes=\"auto, (max-width: 707px) 100vw, 707px\" \/><\/p>\n<\/p>\n<\/div>\n<div class=\"jwts_tabbertab jwts_tabbertabhide\" title=\"\">\n<h2 class=\"jwts_heading\"><a href=\"#\" title=\"Distributor\/Dealer\">Distributor\/Dealer<\/a><\/h2>\n<\/p>\n<ul>\n<li>To cancel an order select your customer and click on Cancel Order at the top.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2325\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order.png\" width=\"1098\" height=\"576\" alt=\"cancel order\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order.png 1098w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order-300x157.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order-1024x537.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order-768x403.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order-18x9.png 18w\" sizes=\"auto, (max-width: 1098px) 100vw, 1098px\" \/><\/p>\n<ul>\n<li>Click OK to cancel<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2327\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cancel-order-confirmation.png\" width=\"704\" height=\"234\" alt=\"Cancel order confirmation\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cancel-order-confirmation.png 704w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cancel-order-confirmation-300x100.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Cancel-order-confirmation-18x6.png 18w\" sizes=\"auto, (max-width: 704px) 100vw, 704px\" \/><\/p>\n<ul>\n<li>Click OK to the success message. The customer and dealer will receive an order cancellation notification email.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2328\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order-success.png\" width=\"703\" height=\"167\" alt=\"cancel order success\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order-success.png 703w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order-success-300x71.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/cancel-order-success-18x4.png 18w\" sizes=\"auto, (max-width: 703px) 100vw, 703px\" \/><\/p>\n<ul>\n<li>You will also notice the customer account is no longer highlighted in red when an order has been cancelled<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2330\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-account-after-cancel.png\" width=\"1076\" height=\"497\" alt=\"Customer account after cancel\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-account-after-cancel.png 1076w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-account-after-cancel-300x139.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-account-after-cancel-1024x473.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-account-after-cancel-768x355.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Customer-account-after-cancel-18x8.png 18w\" sizes=\"auto, (max-width: 1076px) 100vw, 1076px\" \/><\/p>\n<\/p>\n<\/div>\n<\/div>\n<p><!-- 'Tabs and Sliders' Plugin ends here --><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article goes through how to cancel an ODDS order on the Olympus Dictation Portal.&nbsp; Customer Distributor\/Dealer Customer To cancel an order go to the Dashboard on the right and expand Cancel Order It will display how many licenses you have ordered and click Cancel Click OK to cancel the order Click OK to the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2320,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"categories":[76],"tags":[46],"class_list":["post-1627","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-odds","tag-odds"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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