{"id":1614,"date":"2020-03-09T00:00:00","date_gmt":"2020-03-09T00:00:00","guid":{"rendered":"https:\/\/audiosupport.omsystem.com\/2020\/03\/09\/1118-license-key-is-incorrect-due-mac-user-not-being-an-administrator\/"},"modified":"2024-04-10T20:49:50","modified_gmt":"2024-04-10T20:49:50","slug":"1118-license-key-is-incorrect-due-mac-user-not-being-an-administrator","status":"publish","type":"post","link":"https:\/\/audiosupport.omsystem.com\/en\/dss-player-standard\/1118-license-key-is-incorrect-due-mac-user-not-being-an-administrator\/","title":{"rendered":"License number is incorrect &#8211; Mac Standard User"},"content":{"rendered":"<p>When installing DSS Player for Mac, you may get the error message &#8220;The license number you have entered is incorrect. Please confirm your license number.&#8221;<\/p>\n<p>If the license is correct and the software version downloaded is compatible with the OS, then the next step to check is whether this user is an administrator by following the below.<\/p>\n<ul>\n<li>Click on the Apple icon<\/li>\n<li>Click on System Preferences<\/li>\n<li>Click on Users &amp; Groups<\/li>\n<li>If\u00a0the user account if it says &#8220;Standard&#8221; under their name, the DSS Player for Mac has been unable to write the license key information to the OS. Please either log in and install the software as an admin or allow the user as an admin by ticking the box &#8220;Allow user to administer this computer&#8221;.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1983\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/license-key-is-incorrect-due-mac-user-not-being-an-administrator.png\" alt=\"license key is incorrect due mac user not being an administrator\" width=\"1335\" height=\"975\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/license-key-is-incorrect-due-mac-user-not-being-an-administrator.png 1335w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/license-key-is-incorrect-due-mac-user-not-being-an-administrator-300x219.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/license-key-is-incorrect-due-mac-user-not-being-an-administrator-1024x748.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/license-key-is-incorrect-due-mac-user-not-being-an-administrator-768x561.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/license-key-is-incorrect-due-mac-user-not-being-an-administrator-16x12.png 16w\" sizes=\"auto, (max-width: 1335px) 100vw, 1335px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When installing DSS Player for Mac, you may get the error message &#8220;The license number you have entered is incorrect. Please confirm your license number.&#8221; If the license is correct and the software version downloaded is compatible with the OS, then the next step to check is whether this user is an administrator by following [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1983,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"categories":[74],"tags":[102,93],"class_list":["post-1614","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dss-player-standard","tag-dss-player-for-mac","tag-license"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>License number is incorrect - Mac Standard User - Professional Audio Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/audiosupport.omsystem.com\/en\/dss-player-for-mac\/1118-license-key-is-incorrect-due-mac-user-not-being-an-administrator\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"License number is incorrect - Mac Standard User - Professional Audio Support\" \/>\n<meta property=\"og:description\" content=\"When installing DSS Player for Mac, you may get the error message &#8220;The license number you have entered is incorrect. 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