{"id":1779,"date":"2017-01-27T00:00:00","date_gmt":"2017-01-27T00:00:00","guid":{"rendered":"https:\/\/audiosupport.omsystem.com\/2017\/01\/27\/656-can-t-connect-to-the-license-manager\/"},"modified":"2024-04-10T20:55:58","modified_gmt":"2024-04-10T20:55:58","slug":"656-can-t-connect-to-the-license-manager","status":"publish","type":"post","link":"https:\/\/audiosupport.omsystem.com\/de\/odms-r7\/656-can-t-connect-to-the-license-manager\/","title":{"rendered":"Es kann keine Verbindung zum Lizenzserver hergestellt werden"},"content":{"rendered":"<p>Beim Laden der ODMS-Software, die im Workgroup-Modus installiert ist, erhalten Sie den Fehler beim Verbinden mit dem Lizenzserver.<\/p>\n<p><strong>Notiz:<\/strong> Der Arbeitsgruppenmodus erfordert die zus\u00e4tzliche Software <a href=\"https:\/\/www.olympus.co.uk\/site\/en\/a\/audio_software\/transcription_software\/odms\/odms_for_administration_1\/index.html\">ODMS f\u00fcr Administrator<\/a> zur Installation in der Umgebung zur zentralen Verwaltung von Benutzereinstellungen und Lizenzen.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2970\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-1.png\" alt=\"can t connect to the license manager 1\" width=\"600\" height=\"450\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-1.png 600w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-1-300x225.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-1-16x12.png 16w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Bitte versuche folgendes\u2026<\/p>\n<p><strong>1. Pr\u00fcfen Sie, ob Adresse und Port des Lizenzservers mit Ihrem Lizenzmanager \u00fcbereinstimmen<\/strong><\/p>\n<ul>\n<li>Klicken Sie auf Lizenzserver \u00e4ndern, um die Serveradresse und Portdetails anzuzeigen, mit denen die ODMS-Clientsoftware eine Verbindung herstellt.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2974\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-2blur.png\" alt=\"can t connect to the license manager 2blur\" width=\"415\" height=\"256\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-2blur.png 415w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-2blur-300x185.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-2blur-18x12.png 18w\" sizes=\"auto, (max-width: 415px) 100vw, 415px\" \/><\/p>\n<ul>\n<li>Gehen Sie zu einem PC, auf dem der Lizenzmanager installiert ist, und pr\u00fcfen Sie, ob die Serveradresse identisch ist.<\/li>\n<li>Um zu \u00fcberpr\u00fcfen, ob der Port identisch ist, \u00f6ffnen Sie den Registrierungseditor und navigieren Sie zum Speicherort <strong>Computer\\HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Olympus\\ODMSR6\\License Manager<\/strong> und Sie sehen einen Eintrag f\u00fcr ServerPort.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2977\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-3.png\" alt=\"can t connect to the license manager 3\" width=\"1186\" height=\"284\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-3.png 1186w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-3-300x72.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-3-1024x245.png 1024w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-3-768x184.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-3-18x4.png 18w\" sizes=\"auto, (max-width: 1186px) 100vw, 1186px\" \/><\/p>\n<p><strong>2. \u00dcberpr\u00fcfen Sie, ob der Olympus License Account Service ausgef\u00fchrt wird<\/strong><\/p>\n<ul>\n<li>Gehen Sie zu dem PC, auf dem License Manager installiert ist.<\/li>\n<li>Dienste \u00f6ffnen<\/li>\n<li>Suchen Sie nach Olympus License Account Service und vergewissern Sie sich, dass der Status ausgef\u00fchrt wird. Wenn dies nicht der Fall ist, klicken Sie auf Start, damit der Dienst ausgef\u00fchrt wird.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2981\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-4.png\" alt=\"can t connect to the license manager 4\" width=\"974\" height=\"285\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-4.png 974w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-4-300x88.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-4-768x225.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-4-18x5.png 18w\" sizes=\"auto, (max-width: 974px) 100vw, 974px\" \/><\/p>\n<p><strong>3. L\u00f6schen Sie die Datei WGAccount.xml<\/strong><\/p>\n<p>Die WGAccount.xml zeigt eine Liste verbundener und getrennter Benutzer im Lizenzmanager an.<\/p>\n<ul>\n<li>\u00d6ffnen Sie den Datei-Explorer<\/li>\n<li>Navigieren Sie zum Speicherort <strong>C:\\ProgramData\\Olympus\\ODMSR6\\LicenseManager<\/strong><\/li>\n<li>L\u00f6schen Sie die WGAccount.xml<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2984\" src=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-5.png\" alt=\"can t connect to the license manager 5\" width=\"774\" height=\"343\" srcset=\"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-5.png 774w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-5-300x133.png 300w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-5-768x340.png 768w, https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/can-t-connect-to-the-license-manager-5-18x8.png 18w\" sizes=\"auto, (max-width: 774px) 100vw, 774px\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>When loading the ODMS software that is installed in Workgroup mode you get the error with connecting to the license server. Note: Workgroup mode requires the additional software ODMS for Administrator to be installed in the environment for centralised management of user settings and licenses. Please try the following&#8230; 1. Check the license server address [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2970,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"categories":[72],"tags":[62,182],"class_list":["post-1779","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-odms-r7","tag-troubleshooting","tag-workgroup-mode"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can&#039;t connect to the license server - Professional Audio Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/audiosupport.omsystem.com\/de\/odms-r7\/656-can-t-connect-to-the-license-manager\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can&#039;t connect to the license server - Professional Audio Support\" \/>\n<meta property=\"og:description\" content=\"When loading the ODMS software that is installed in Workgroup mode you get the error with connecting to the license server. 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