{"version":"1.0","provider_name":"Professionelle Audiounterst\u00fctzung","provider_url":"https:\/\/audiosupport.omsystem.com\/de","title":"Device not recognising over Citrix - Professional Audio Support","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"J2UYGkRL1W\"><a href=\"https:\/\/audiosupport.omsystem.com\/de\/odms-r7\/1048-device-not-recognising-over-citrix\/\">Ger\u00e4t wird \u00fcber Citrix nicht erkannt<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/audiosupport.omsystem.com\/de\/odms-r7\/1048-device-not-recognising-over-citrix\/embed\/#?secret=J2UYGkRL1W\" width=\"600\" height=\"338\" title=\"\u201eGer\u00e4t wird \u00fcber Citrix nicht erkannt\u201c \u2013 Professioneller Audio-Support\" data-secret=\"J2UYGkRL1W\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/audiosupport.omsystem.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/audiosupport.omsystem.com\/wp-content\/uploads\/2022\/03\/Citrix-Preferences-Connection.png","thumbnail_width":698,"thumbnail_height":546,"description":"This guide goes through how to troubleshoot the device recognition issues over Citrix. Depending on what Citrix environment you are running the troubleshooting steps will differ. If you are not sure what Citrix environment it is, then you can check this by confirming the operating system that the users are connecting to. If its a [&hellip;]"}